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Showing posts with label Comments. Show all posts
Showing posts with label Comments. Show all posts

Confusion About Visibility Of Comments, With Blogs Using Google+ Comments

Along with confusion about ownership of comments, published using Google+ Comments, we see similar confusion about visibility of comments, in Blogger Help Forum: Something Is Broken.
I shared the URL of my post in Google+ - and now I see my Google+ post, displayed as a comment, on my blog!
and
My comments are showing up in other people's profiles, in Google+!!
and
I'm getting notifications, in Google+ - but the comments don't display, on the blog!!
Not all blog owners understand the relationship between Google+ comments, published to a Blogger blog - and posts, in Google+.

Comments on a Blogger blog are treated the same as Google+ posts, with a Blogger blog using Google+ Comments.

If somebody publishes a Google+ post, and shares the post to a circle that includes you, or shares a post publicly, you may see the post - if you are viewing a stream which includes them.

If somebody publishes a Google+ post, and shares the post to circle(s) that do not include you - even if the post references your blog - you won't see that post. If somebody publishes a Google+ comment against your blog, and shares the post to circle(s) that do not include you - even if the post references your blog - you won't see that comment.

If you share the URL of a post in your blog, in a Google+ post, that post becomes a Google+ comment against your blog post. With a Google+ post, you can choose to share to Public, or to any (or all) of your circles.

If you share the URL of a post in your blog to Public, everybody who is viewing a stream, which includes you, may see your Google+ post. If you share the URL to specific circles, everybody in those circles, and who is viewing a stream which includes you, may see your Google+ post.

If you publish a Google+ comment to a post in your blog, and choose "Also share on Google+", that comment will become a Google+ post.

If you share a comment to Public, everybody who is viewing a Google+ stream, which includes you, may see your Google+ post. If you share a comment to specific circles, everybody in those circles, who is viewing a Google+ stream which includes you, may see your Google+ post.

If you are viewing a post in your blog, you can select the "Circles" icon, and view all comments made by people in your circles, against that post, that you may see - or you can select the "World" icon, and view all comments made by everybody, against that post, that you may see. Anybody else, viewing a post in your blog, can do the same.

If you're publishing a comment against a post in your blog, you can choose to "Also share on Google+". Anybody else, viewing your blog, and publishing a comment, has the same choice.

The purpose of Google+ Comments, in Blogger, is to include Google+ posts, about your blog, on your blog.
For example, if there's a public Google+ discussion about one of your blog entries, those comments and replies will also appear on your Blogger blog.
If you do not want to include Google+ comments, about your blog, on your blog, you don't need to enable Google+ Comments.

If you do decide to use Google+ Comments on your blog, be aware of the known problems with Google+ Comments.

You can revert the blog back to Blogger Comments - but if you do this, no comments made using Google+ Comments will be visible on the blog, to anybody.

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Confusion About Ownership Of Comments, With Blogs Using Google+ Comments

We're seeing a few problem reports, about ownership of comments, published against blogs using Google+ Comments, in Blogger Help Forum: Something Is Broken.
Why can't I delete comments?
or
Why can't I reply to comments?
or
Why don't I get notifications of comments, posted against my blog?
These blog owners do not understand who owns the comments, when they are posted against their blogs.

With Blogger Comments, the comments are jointly owned by the blog owner and the comment publisher. With Google+ Comments, on the other hand, the comment publisher has sole ownership of a comment published - even if that comment references your blog. This ownership policy does not please all blog owners.

Comments on a Blogger blog are treated the same as Google+ posts, with a Blogger blog using Google+ Comments.

If you publish a Google+ post, and mention somebody else's blog or blog post (or website, in general), you own that Google+ post. That Google+ post is exclusively yours to delete or edit - and to set reply (aka "comment") permission. In your Google+ Settings wizard, you can set per circle permissions, who can comment on your public posts (or reply to your public comments, against a blog).

If somebody else comments on a post in your blog, they own that comment (Google+ "post"). That Google+ post is exclusively theirs to delete or edit - and to set reply ("comment") permission. In their Google+ Settings wizard, they can set per circle permissions, who can comment on their public posts (or reply to their comments, against a blog).

Along with confusion about comment ownership, there is confusion about comment visibility, with Google+ Comments.

If you see a comment from another person, published publicly or to a circle which includes you, it's still their comment (or Google+ post) - their reference to your blog is simply not relevant. Their "comment" permissions control your ability to reply to their comments - again, their commenting against your blog is not relevant.
  1. You cannot delete or edit comments made by other people.
  2. You cannot reply to all comments made by other people.
  3. You cannot even see all comments made by other people.
  4. Even comments which you can see, you may not be able to forward, or reply, depending upon per comment setting by the publisher.
Again, all of this applies whether or not the comment references your blog.

If you object to a comment, published to your blog, you can report that comment as "spam or abuse", just as any other Google+ member can do. With Google+, abuse reporting is a community activity. You have no need to "moderate" (either before, or after publishing) any comments, made against your blog - except when convenient.

Concentrate more on your blog, and less on comment spam.

If you do decide to use Google+ Comments on your blog, be aware of the known problems with Google+ Comments.

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All Mobile Computers Are Not Created Equal

We've seen a few questions about comments, supposedly published - but vanishing, when using a mobile computer, in Blogger Help Forum: Something Is Broken.

This symptom, as reported, reminds us of the long ago reports of "vanishing comments" - but using desktop computers.
At least one of the folks who isn't able to comment said she was attempting to do so from her mobile phone. Is Blogger now losing comments from mobile devices?
The answer here is not quite so ominous, though the situation is still frustrating - to both the blog owner, and the various visitors.

Blogger comments are offered in three "desktop" computer styles, selected by the blog owner.
  • Embedded, positioned below the posts.
  • Full screen, on a separate page.
  • Popup, in a separate, miniature window.
Each of these choices have their own special advantages and disadvantages, which vary in relevance, according to the blog reader population.

On a "mobile" computer - and with the "mobile" template enabled, there is yet a fourth style.
  • Embedded, in a special "mobile" dialogue.

The comment entry process, in general, involves at least four distinct steps.
  • Authentication. Where required by the blog owner, and / or preferred by the blog visitor, the visitor may provide personal identification.
  • Entry. The comment is entered, and edited.
  • Preview. The visitor can view the comment, as entered, before actually publishing it.
  • Verification. Where required by the blog owner, the visitor solves a puzzle, aka "CAPTCHA", to prove that he/she is not using an automated script.
Entry and Preview goes back and forth, at the preference of the comment publisher, until satisfied.

Depending upon the "mobile" computer and template in use, any of the four comment entry styles may be a problem, for any of the four steps identified. If you are familiar with the comment entry process, in general, consider the various controls and objects involved - and when each object is presented to the visitor, attempting to publish a comment.

Consider three different possible ways of presenting the various controls and objects, involved in publishing comments.
  • Everything "visible" simultaneously, with the display zoomed out so everything is visible. On anything but a large screen tablet, you would probably need a magnifying glass, to read the captions, instructions, and labels.
  • Everything "visible" simultaneously, but with most objects off screen, until each is needed. Scrolling is done using finger gestures, not using scroll tabs - and it's never obvious where any "missing" objects may be, at any time.
  • Everything visible in sequence, one step at a time. Extra controls, to move forward and backward in the sequence, are required. To someone not familiar with the comment entry process, in general, some controls may not be obvious.
None of these three options provide perfect solutions. Even being experienced in the commenting process, I have found no obvious excellent choice, when using a "mobile" computer.

Besides the various control and display issues discussed above, consider the effects of cookies and scripts, which may or may not be supported by any given "mobile" computer - and layered security, which is a challenge, on every computer. Both may be a special problem, on "mobile" computers.

Until "mobile" computers are developed, with controls and displays equal to (better than) to those of "desktop" computers, I suspect that there will always be problems with commenting on "mobile" computers - just as there are problems with use of "mobile" computers, and with commenting on all computers, in general.

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Spam links can be invisibly embedded in comments

The pseudonymous John of Gordon's Tech reports that spammers have found a way to put links into comments so that they don't look like links when we're doing moderation.

Now he mentions it, I've been seeing a lot of comments lately that are something like  
"Nice info, thanks for sharing.   Facebook developers" 
all in plain text.  And the "signature" has often been something that's even less relevant than this.

I had been thinking that they were naive, and didn't know how to put links into comments, so was deleting them rather than marking as spam.   Time to change the comments moderation policy, I think, down the spam-shute they go.

Comment management policy and moderation principles

This article explains the policies that Blogger-HAT applies in accepting, moderating and responding to comments.


Comments are one of the ways we can let other people write on our blogs.

Blogger lets us choose whether or not to allow comments overall, and also on individual posts. And it provides options for Blogger administrators to choose whether comments are automatically published, or if they must be approved first. This approval process is called moderation.

The following sections describe the policies that I apply in moderating Blogger-HAT and Blogger-HAT-Lite.

You are welcome to use this as the basis of your own comment-management rules - but please make sure that consider each suggestion, to see how it applies your blog, and acknowledge Blogger-Hints-and-Tips as the original source by placing this line in the footer of your own posted policy
Modified from the comments-moderation policies applied by Blogger-Hints-and-Tips.


Comments Policy

Blogger-Hints-and-Tips welcomes genuine comments from readers.

This blog retains the no-follow option set by Blogger in most default templates. This means that web-addresses put into comments left here will not help to get your site indexed.   But if you write interesting comments, I will probably look at your site, and may subscribe to your blog's RSS feed or share it on my Facebook page, which will give you some credit with most search engines.

All comments are moderated, using the moderation policies outlines below.

Blogger-HAT aims to review and act on all comments within 3 days: however there may be delays if time is needed to research issues.


Moderation principles
  • Only English-language comments are accepted.   Others will be deleted, or marked as spam.
  • "+1", "me-too" and "thanks, that helps" comments may be published, provided the number of them does not detract from other visitors experience of the blog.
  • Comments that provide specific feedback about problems you have with the advice in an article - or about changes in Blogger etc since the article was written - are especially welcome.
  • All comments are published, or rejected, as is: I do not edit or alter your comments in any way.  (See the section below about copyright for more information about this.)
  • Comments that are spam will not be published, and Blogger's spam-filters will be alerted.
  • Comments that do not relate to the article that they are left on will not be published: they will be deleted.
  • Comments that are "signed" with a blog or website URL/address will not be published, unless there is a direct link between the URL and the content of the article and the comment you left. 
  • Comments that contain email addresses or other contact information (eg phone numbers) will not be published.  (This is for your own protection - even if you think it's not necessary, I do not want to be responsible for you being harassed.)
  • Comments that include personal names will not be published, unless the name is common enough that you are not readily identifiable.
  • Comments that do not meet Blogger's publication standards (including racism, hate-speech, violence etc) will not be published, and maybe reported as spam at Blogger-HAT's sole discretion.
  • Comments that conflict with the terms and conditions of Blogger-HATs advertisers (including AdSense and other advertisers) will not be published.
  • Application of all these principles is at Blogger-HAT's discretion.


Help with your blog:

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GNOME icon artists derivative work:
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via Wikimedia Commons
I do not provide advice about specific problems on individual blogs via comments on this site: if you need help with a specific blog problem, post a question on the Blogger Product Forum.
.
But comments that link to posts in the Blogger-Problem-forum are welcome, and I will try to assist you in the forum if you link to your query ina comment left here.

Why the difference? It's because advice I give in the forum is quality-assured by the other helpers who also read the posts there: If overlook something, one of the other helpers is likely to spot it. Similarly, if your problem needs knowledge that I don't have, someone else may be able to help. As Blogger grows more and more complex, solving problems needs a wider range of skills, and the chance of one person knowing everything gets even smaller.)


Copyright:

The content of all comments is owned by the person who left the comment.

By leaving a comment this blog, you are giving me the non-exclusive right to display your comment here, and to repeat it within blog-posts provided the source is acknowledged.  

You also note that my blog has RSS-feeds for comments enabled, so you comment may be published elsewhere too.



Comments submitted to alternative channels:

Messages left on Blogger-HAT's Facebook page or Twitter stream or Google+ page will be responded to in those forums.

Comments sent by email via my personal Google+ Profile will generally not be responded to.


What else? 

Are there other issues that you think a comments policy should cover?   Please let me know if you think I've missed an important issue.



Related Articles:



Ways of letting people write on your blog.

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