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Voice Calls, or Texting and Online Chat?

More and more people nowadays are letting their fingers do the talking. Telephone conversation may be dying out, as there is a trend of people replacing voice calls with texts, emails, social network and online chat.

According to a research conducted by Clickatell, a SMS solutions company, earlier this year, the number of mobile text messages sent surpassed the number of voice calls made in 2008. The use of text message also shows "phenomenal growth" both among personal and business subscribers. While the number of calls made on cell phones has remained steady over the last couple of years, the number of text messages sent and received has risen drastically by 450%, found Nielsen Mobile.

Not only is mobile text messaging becoming an essential form of communication, a new survey conducted by the price comparison website, uSwitch, reveals that online social networking is gaining popularity rapidly in UK as well. It is reported that over half (58%) of the British are now making less than one call a day on their handsets. Almost three quarters of households (71%) spend more than 10 hours a week on emails, MSN messengers, online forums or websites like Facebook.

So why are people relying more on texting and online chat rather than voice calls? It is believed that by using these social networking media, people can communicate on their own terms, and choose the time and place that suits them. This allows them to stay in control by limiting the chances of a lengthy inconvenient conversation.

To cope with the rising demand of these consumers, many cell phone makers have introduced cell phones that not only offer quality conversations, but also packed with full messaging features such as a QWERTY keyboard to substitute the traditional ones. Many of the handsets, like the hot high-end iPhones and Blackberry smartphones, support SMS, MMS, Instant Messaging (IM), MSN and a full HTML Web browser, allowing users to keep in touch with colleagues, friends and family anytime.

With the ever-increasing popularity of text messaging and social networking, we can expect the emergence of more new handsets equipped with advanced texting and social networking features in the near future.

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